Forgotten password for a DINA SL Vario central module can be recovered via a temporary master password.
The following procedure is necessary:
- Contact DINA Support: Inform DINA Support immediately by email at support@dina.de or by phone at +49 (0) 7022 95 17-1. Describe your problem.
- Start key generator (by DINA Support): DINA Support will then start a key generator.
- Generate code (in SL Vario Designer):
- Open your project in SL Vario Designer.
- Navigate via the tab "Project" -> "Settings" -> "Security Settings".
- In the security settings, click the "Help" button. A window with a specific time-limited code should appear.
- Submit code to DINA: Submit this code to DINA Support as quickly as possible. Important: This key is only valid for 15 minutes. The device must be unlocked within this time.
- Receive master password: You will receive a temporary master password from DINA Support.
- Reset password:
- In SL Vario Designer, go to "Project" -> "Settings" -> "Security Settings" again.
- Enter the master password received from DINA Support in the "Current Password" field.
- Enter your new personal password in the "New Password" field and in the "Confirm Password" field.
- Now confirm the change with the "Change Password" button.
NOTE:
If you want to use the device without a password in the future, leave the "New Password" and "Confirm Password" fields empty. The old password will be automatically deleted by entering the master password.
A new password can also be set later in the security settings.
In summary: Contact DINA Support. Then generate the time-limited code in SL Vario Designer under Help in the security settings and submit this code to DINA within 15 minutes. You will receive a temporary master password to unlock the system and set a new password. The generated code is the time-limited key for this process.